Take no more form filling and other responsibilities to initiate and process the refund. The details of the customer and their payment mode are already recorded in our system — be it UPI, card, wallet, or net banking — they will receive a money refund right then.
Value the customers even if they place a return request.
Everything you need to know about processing refunds with PayG
Once you approve a return request, the refund is processed instantly to the customer's original payment mode — UPI, card, wallet or net banking.
No. The customer's payment details are already recorded in the PayG system from their original transaction, so you just click to refund.
Yes, you can define your own quality check parameters and review the returned item before the refund is processed.
Yes, you and your customer are both notified with a quality-check update and again once the refund is completed.
Yes. Faster refunds create a positive impression, making customers far more likely to shop with you again.